Grand Casino Arena Rules

For the safety of guests and performers, the Grand Casino Arena maintains several rules and regulations, outlined below. Please observe the following below. Guests are generally advised to limit the number of items they bring to the Grand Casino Arena to minimize bag searches and avoid confiscation of prohibited items.

Knowing the arena’s rules can save you a lot of hassle and help you feel more prepared. Here are a few important regulations to follow at Grand Casino Arena in Saint Paul.

A Summary of the Bag Policy

The bag policy at Grand Casino Arena prioritizes safety and speed of entry. Purses no larger than 12 inches by 12 inches by 6 inches are allowed and must go through the designated X-ray entry points. That includes clear bags, which must meet these size requirements. 

You can bring wristlets, clutches, or wallets measuring 4 inches by 6 inches by 1.5 inches or smaller through all entrances, and they’re subject to inspection. Medical bags and parenting bags are exceptions to the general bag policy but must undergo X-ray screening. Backpacks, coolers, and large totes are strictly prohibited, regardless of content.

The venue’s security team also reserves the right to examine and prohibit any bag deemed unacceptable. This policy applies to all events, so many guests choose to wear clothing with pockets for their essentials like phones, wallets, and keys.

Prohibited Items and Safety Policies To Note

Understanding what you cannot bring to Grand Casino Arena prevents frustration at the entry point. The venue prohibits weapons of any kind, including guns, knives, pepper spray, mace, chains, and spikes. You also cannot take in cameras with detachable lenses or lenses exceeding two inches in length, though smaller point-and-shoot cameras might be accepted.

No guest can bring in a laptop, iPad, tablet, or large electronic device, except during Minnesota Wild games (iPads and tablets are permitted). For all events, no outside food or beverages may enter, including bottles, cans, thermos bottles, and coolers. You may bring an empty plastic reusable water bottle that does not exceed 32 ounces, but it should be empty upon inspection at the entrance.

Other forbidden items at Grand Casino Arena include:

• » Air horns and noisemakers
• » Balloons or inflatable items
• » Selfie sticks
• » Laser pointers
• » Pets, except for documented service animals

Also, you may not bring in recording devices, such as video cameras, audio recorders, GoPro cameras, and DJI Pocket Cameras.

The Code of Conduct Standards To Follow

Grand Casino Arena is committed to maintaining a safe, inclusive, and comfortable environment for all its guests. Everyone is entitled to enjoy events free from disruptive behaviors, inconsiderate actions, or unruly conduct, so clear standards regarding guest conduct are important. Some examples of the arena’s standards for guests include:

• » No interference with events, athletes, performers, or officials
• » No abusive language, obscene gestures, or obscene messages on clothing» No abusive language, obscene gestures, or obscene messages on clothing
• » No fighting, horseplay, or throwing objects
• » No irresponsible alcohol consumption that leads to disruptive behavior

The Grand Casino Arena staff may intervene when intoxicated or impaired guests need removal from the venue or are becoming a detriment to other guests. All guests are expected to comply with staff requests, especially regarding operational and emergency procedures. It encourages its guests to report inappropriate behavior to the staff.

The Clean Air Policy for a Smoke-Free Environment

Grand Casino Arena operates as a completely smoke-free facility. No tobacco use of any kind is allowed, including electronic cigarettes, vaporizers, and similar products. The venue’s commitment to smoke-free environments reflects growing public health awareness and guest preferences for clean air experiences.

The No Re-entry policy at Grand Casino Arena means you cannot exit to smoke and return. Once you leave the building during an event, you should be prepared to remain outside. As such, visitors who require nicotine during an event should consider alternatives like nicotine gum or patches. 

Recovery Services (Lost and Found)

During events, the arena’s lost and found service at Guest Services is on the 100 level. You can also report any lost items by filling out the lost and found form on the arena’s website. If you use these channels, it’s best to include detailed information about the items, such as color, physical description, brand, and distinguishing features.

If a turned-in item matches your description, the arena staff will then contact you to verify some additional details. Keeping your ticket stub increases the likelihood of recovering lost items and helps you relocate seats. The policy is that unclaimed items are discarded or donated seven days after being turned in. 

As a parent, it’s extremely important to ensure that your children retain their ticket stubs for the same reason. You might also want to take a photo of your seat section upon arrival to provide a helpful reference if a ticket is lost.