Visitor Guide
Grand Casino Arena provides diverse dining options throughout the facility. The venue offers concessions featuring game-day favorites alongside more sophisticated culinary choices. As a cashless venue, the arena accepts only credit cards and mobile payments.
You’ll find different menu options available at the various locations, thanks to the venue’s commitment to ensuring that everyone can find a satisfying option. Guests with specific dietary needs can visit Guest Services desks for more information.
Alcohol sales, including beer, spirits, and wine, typically end during the third period of Minnesota Wild games. For concerts and other events, alcohol sales may cease around one hour before the scheduled conclusion. Minnesota state law governs acceptable forms of identification for purchasing alcohol and requires a valid government-issued photo ID.
Elevated Dining With Premium Restaurant Experiences
Beyond standard concessions, Grand Casino Arena houses premium dining venues.
Flynt & Kyndle on the RBC Wealth Management Club Level offers a newly renovated space with a refined menu. The 1834 Club on the Old National Bank Suite Level provides luxurious dining in an exclusive setting. The Michelob Golden Light Taphouse on the main concourse, near Gate 4, serves as a casual gathering spot.
These restaurants all feature a chef-inspired menu, an extensive beverage selection, and a great atmosphere. You may want to make a reservation if you plan on attending these premium on-site dining locations.
A Contactless Shopping Experience
If you’d like to partake in some contactless shopping during or before your event, the Wild Market near Section 113 features Amazon’s Just Walk Out technology. Guests insert a credit card or use Amazon One palm recognition to enter, shop normally, and get automatically charged for items they take. This innovative retail experience eliminates checkout lines.
Access for All at Grand Casino Arena in Minnesota
Grand Casino Arena provides comprehensive accessibility services in accordance with the Americans with Disabilities Act. Guests requiring special accommodations may contact Guest Services for more information or to make arrangements in advance.
The venue can make wheelchair escorts available for guests who require additional assistance to and from their seats. Pre-arranged escorts meet guests at designated gates and provide transportation to seating areas. At the event’s conclusion, your escort returns to assist you in exiting the facility.
If you need an Assisted Listening Device, the venue’s equipment uses the ADA-approved Telex system and is available free of charge at the Guest Services desk or the Suite Concierge desk. These devices help hearing-impaired guests thoroughly enjoy performances and games. A driver’s license or state-issued ID is required.
A bariatric chair is available for guests with specific seating needs. The chair measures 29.5 inches wide by 21 inches deep and features a steel frame that supports up to 700 pounds. This chair is available on a first-come, first-served basis for use on ADA platforms by contacting Guest Services.
Communication Access: ASL and Captioning Services
Grand Casino Arena accommodates guests requiring ASL interpretation services with advance notice. Your request must be submitted at least ten business days before your event to avoid disappointment. The venue doesn’t automatically assign ASL interpreters.
At Minnesota Wild hockey games, closed captioning displays on the east and west ends of the arena scoreboard. For non-Wild events, closed captioning can be available when requested ten business days in advance. This captioning may also appear on venue-provided tablets, personal mobile devices, or monitors.
Hearing and visually impaired seating is reserved up to ten business days before events or until sold out, so book early. These designated seats are positioned within an acceptable distance of the stage or performance area as required by ADA regulations.
Amenities for Guests With Children
Grand Casino Arena welcomes families with numerous child-friendly amenities throughout the facility. Baby-changing stations are available in the public restrooms. Bigger family restrooms are available for private spaces or guests requiring caregiver assistance.
Mother’s Rooms are in the women’s restrooms on the RBC Wealth Management Club Level in section C28 and near suite 54 on the Old National Bank Suite Level. Both rooms feature rocking chairs and power outlets. Guests from all arena levels can access either location by requesting assistance from the Guest Services team members.
The arena’s Tag-a-Kid Program offers free wristbands noting parents’ seat locations for younger visitors. This service helps lost children and parents reunite easily by registering your contact information and seat location on a colorful wristband. Enquire about registration at the Guest Services desks or the Suite Concierge desk.
Young Fans Welcome at Events
Children under two years of age typically do not require a ticket if they sit on an accompanying adult’s lap, but be sure to check your specific event’s requirements. Grand Casino Arena maintains a limited supply of booster seats available on a first-come, first-served basis at the Guest Services desk near section 105.
For select children’s shows, staffed stroller check-in is available at Gate 1. Parents receive numbered tickets matching tags placed on strollers for secure retrieval after events. For other events, guests may leave strollers at Guest Services desks unattended or bring collapsible strollers that fit under the seats.
You’ll find a limited number of complimentary earplugs and earmuffs for children who are sensitive to loud noises at the Guest Services desks. During concerts, noise-canceling earplugs are available for purchase (cash only).
Children should ask the nearest Grand Casino Arena staff member for help if separated from their group. As per the standard procedure, the staff will take any lost child to the Guest Services desk near section 105 on the main concourse.
Your Support Team at Guest Services
The Guest Services desks throughout Grand Casino Arena offer you convenient assistance before, during, and after your event. The main desk is on the 100 level, adjacent to the Regions Hospital First Aid Station, the RBC Wealth Management Club Level desk is in section C9, and the 200-level desk operates in section 206. Knowledgeable representatives staff these desks to answer your questions or resolve issues. They’re also available at (651) 726-8200 or via [email protected].
Text to Assist provides another convenient communication channel during events. Text your question or need to (651) 800-9453 to reach the Guest Experience Team at Grand Casino Arena. Whether you have wayfinding questions, concerns about nearby guests, or notice something requiring attention, the venue staff make every effort to respond quickly.
Stay Connected With Technology and Charging Solutions
No guide to Grand Casino Arena would be complete without a mention of the venue’s technology. Start with the free venue-wide Wi-Fi for all events, with over 350 access points covering the seating areas, concession stands, and concourses. Connect to the network by selecting ‘GCAWifi’ and tapping into the robust infrastructure that supports the thousands of streaming, posting, and browsing fans.
The Grand Casino Cove, near section 124 on the main concourse, offers over 50 wireless charging locations powered by Intentek technology. Simply place your compatible phone on an Energy Swirl and charge without cables. You’ll also find ChargeFUZE portable phone charging kiosks available to rent portable power banks that are usable throughout the venue.
Built-in charging cables accommodate iOS, Android, and other devices, and USB ports are available if you’ve brought your own charging cable. There is also a courtesy telephone at the Guest Services desk for anyone who needs to make an urgent call.
These technological amenities reflect the arena’s commitment to meeting modern connectivity expectations. Keeping up with how modern audiences experience world-class entertainment is part of the package.